Refund Policy
State-approved continuing education.
Students who have purchased a course but have not completed more than 25% of the instructional content may request a refund within thirty (30) days of purchase.
Refund requests must be submitted by email or in writing and include the student's name, course title, purchase date, and reason for the request.
Refunds will generally be issued within seven to ten business days using the original payment method.
No refunds will be issued after a course has been completed, a certificate has been issued, or continuing education credit has been reported to the state licensing board.
If a course becomes unavailable due to a provider issue, students may elect to receive either a full refund or enrollment into an equivalent course at no additional cost.
Contact us
Questions about this policy, or want to submit a request? Reach our support team during business hours.
- support@n1-training.com
- 214-800-9958
- Mon-Fri, 9am-5pm CT